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Overcoming Barriers to Insurance Coverage: 5 Essential Resources Supporting Clinician Advocacy for Access to Care

CE Hours 1

About this live event

Patients and clinicians often feel helpless about preventing or challenging insurance denials, while clinicians often need guidance in optimally conducting peer-to-peer reviews or otherwise engaging with insurers. Patients and clinicians may just give up when faced with the byzantine insurance bureaucracy. Resorting to use of AI tools to write appeal letters is risky because of serious threats to patient privacy. Too often, clinicians and patients simply take the insurance company’s “No” for an answer. This session offers immediately actionable guidance for refusing to take “No” for an answer.

Learning Objectives

  • Identify the essential elements of medical necessity letters to document a clinician’s training, competence, clinical evaluation, risk assessment, and determination of appropriate treatment, as well as the clinical occasions for their use.
  • Articulate key talking points for the conduct of a peer-to-peer review in support of the patient’s treatment plan and alignment with the insurer as to appropriate coverage.
  • Discuss available actions in support of patient access to care, including formal insurance complaints, securing a complete insurance file, constituent services support, and other guidance to patients for their self-advocacy.

Target Audience

This educational activity is intended for behavioral health professionals, including Psychologists, Social Workers, Counselors, and MFT's.

Live event Instructor(s)

  • Joe Feldman, MBA

    Joe Feldman began advocating for access to mental health care after overcoming denials for a family member’s care, including with a successful federal lawsuit. His advocacy work has included policy-driven discussions with legislators and regulators, a board role with The Kennedy Forum Illinois, presentations to parent groups, and publication of actionable guidance such as a 2021 article in the Journal of Psychiatric Practice on medical necessity letters.

CE Process Info

Before the event, you will receive an email from CE-Go with access to the virtual event. After the event, you will receive access to your evaluation and continuing education certificate via a personalized "attendee dashboard" link, hosted on the CE-Go website. This link and access to the virtual event will be sent to the email account you used to register for the event.

Upon accessing the CE-Go "attendee dashboard", you will be able to:

  • Complete evaluation forms for the event
  • Download your continuing education certificate in a PDF format

If you have any questions or concerns regarding the CE-Go platform, please contact CE-Go at 888-498-5578 or by email at support@ce-go.com Please Note: Emails for this event will come from "support@ceactivities.com".

If you have any continuing education related questions, please contact your event organizer.

Please make sure to check your spam/junk folder in case those emails get "stuck". We'd also suggest "Allowlisting" support@ceactivities.com. This tells your email client that you know this sender and trust them, which will keep emails from this contact at the top of your inbox and out of the junk folder.

  • Joint Accreditation

    Joint Accreditation (JA)

    In support of improving patient care, CE Learning Systems is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

  • American Psychological Association (APA)

    Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP office maintains responsibility for the content of the programs.

  • Association of Social Work Boards (ASWB)

    As a Jointly Accredited Organization, CE Learning Systems is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1 clinical continuing education credits.

  • New York Education Department's State Board for Social Work (NYEDSW)

    CE Learning Systems, LLC  (d/b/a impactce.com) is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers. #0060.

  • New York Education Department for Licensed Mental Health Counselors (NYSEDLMHC)

    CE Learning Systems, LLC  (d/b/a impactce.com) is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0072.

  • New York State Education Department's State Board for Psychology (NYEDPSY)

    CE Learning Systems, LLC  (d/b/a impactce.com) is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for licensed psychologists. #PSY-0016.

  • New York Education Department's State Board for Marriage and Family Therapy (NYEDMFT)

    CE Learning Systems, LLC  (d/b/a impactce.com) is recognized by the New York State Education Department's State Board for Marriage and Family Therapy as an approved provider of continuing education for licensed marriage and family therapists. #MFT-0045.

Technology

1. This virtual event will be hosted via Zoom Webinar, and you may be prompted to download or upgrade your Zoom app if using a mobile device. A strong WiFi connection will be required for best quality.


2. We recommend clicking your "Join Webinar" button early and checking that your speakers are on before the event begins. Please do not worry about being seen or heard! Attendee video feeds and mics are turned off by default when entering a webinar. You will be able to ask questions via the Q&A feature.


3. Please respect that no copying, recording, or distribution of live session content is allowed. CE's are provided for the "live" sessions only. CE's will not be available for the recordings.

CELS Grievance Policy

If a grievance arises pertaining to continuing education activities or processes, please contact Tyler Gibson via confidential email to tyler@celearningsystems.com as soon as possible, so that the nature of the concern may be addressed in a timely fashion.
Overcoming Barriers to Insurance Coverage: 5 Essential Resources Supporting Clinician Advocacy for Access to Care
You Have Completed This course
Free
You are enrolled
  • CE Hours
    1
  • Type
    Live Interactive Webinar
  • Date
    Tue Oct 13th, 2026
  • Time
    12:00pm - 01:00pm PDT

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